KAWS Warranty Terms and Conditions

 

 

Warrantor: KAWS Partner Limited,(KAWS)
Warranted Product: All KAWS manufactured housings, equipment and accessories.
Duration: One years from date of purchase by original owner.

Covered: Any defects in materials or workmanship.

Not covered: This warranty is void if:
    1. Product is damaged by misuse, abuse or improper packaging during shipment;
    2. Product is repaired, serviced or modified by other than KAWS or KAWS authorized agent;
    3. By failure to properly use and maintain the product in accordance with KAWS instructions.

KAWS does not warrant any items contained inside a KAWS housing (such as a camera or camcorder) that are damaged due to failure for any reason. KAWS is not responsible for consequential or incidental damages of any nature.

Non-KAWS manufactured items are covered by a separate warranty from the original manufacturer (such as video lights). Refer to the original manufacturer warranty terms and conditions for details.

What we will do: In the event your KAWS product fails due to material or workmanship within the warranty period, KAWS will repair or replace the product at no charge to you, including return shipment. KAWS will inspect and pressure test returned housings to verify failure mode and warranty coverage determination.

For saving you time and money, often a problem can be handled without returning a product to KAWS.

To obtain warranty service, you must contact KAWS within the warranty period.

Upon receipt, your return will be carefully inspected and assessed for damage and warranty coverage, if applicable. Housings may be pressure tested to verify the integrity of the product prior to any service. All warranty costs will be covered according to the terms and conditions, including return shipment to you.

For any non-warranty service, you will be advised as to repair costs prior to any work being done.


KAWS PRODUCTS ACCESSORIES GALLERY REGISTER & WARRANTY PAYMENT SERVICE & SUPPORT